Privacy Policy

Last updated: 1st August 2025

At AJ’s Big Fish Friends, accessible from www.bigfishfriends.com, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website or services.

1. Who We Are

This website is operated by:
AJ’s Big Fish Friends
📍 Mequinenza, Aragón, Spain
📧 info@bigfishfriends.com

2. What Information We Collect

We may collect the following types of personal information:

A. Information You Provide Voluntarily:

• Full name

• Contact details (email address, phone number)

• Travel details (arrival/departure dates, airport)

• Booking preferences

• National ID/passport details (if needed for licenses)

• Any messages or inquiries submitted via contact form or email

B. Automatically Collected Information:

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Pages visited and time spent

• Referring URL (if applicable)

• Device type and operating system

We may use cookies or similar technologies (see Section 6).

3. How We Use Your Information

We use your personal data only for legitimate business purposes, including:

• To process and confirm your fishing trip booking

• To contact you about your inquiry or trip

• To arrange licenses, permits, or insurance-related documentation

• To send essential updates (weather, trip changes, confirmations, etc.)

• To comply with local legal obligations (e.g., fishing license registration)

• To improve website performance and user experience

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing (EU GDPR)

We only collect and process your personal data when we have a legal basis, including:

• Consent – When you fill out a form or request information

• Contract – When data is necessary to fulfill a booking or service

• Legal obligation – To comply with national/local fishing and tourism regulations

• Legitimate interest – To operate and improve our services

5. How We Store and Protect Your Data

We take your data protection seriously and implement suitable technical and organizational measures to prevent unauthorized access, loss, or misuse, including:

• Secure servers

• Encrypted communications (SSL)

• Access control and authentication

• Regular backups

Only authorized personnel (e.g., AJ and administrative staff) have access to your personal data.

6. Cookies & Tracking

We may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can choose to accept or decline cookies via your browser settings.

7. Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy, or as required by law. You can request that your data be deleted at any time (see Section 9).

8. Third-Party Services

We may use trusted third-party tools for:

• Website analytics (e.g., Google Analytics)

• Email communications

• Payment processing (if applicable)

These third parties are GDPR-compliant and only receive the minimum data required to perform their function.

9. Your Rights (Under GDPR)

If you are located in the EU/EEA, you have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion ("right to be forgotten")

• Withdraw consent at any time

• Object to data processing

• File a complaint with your data protection authority

To exercise your rights, email us at info@bigfishfriends.com.

10. Children’s Privacy

We do not knowingly collect or process data from individuals under the age of 16 without parental consent.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Continued use of the website after changes implies acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about how we handle your data:
📧 info@bigfishfriends.com